Description

IT Administrative Assistant

Job Description

IT Administrative Assistant is an important part of the IT team. Providing technical assistance and support related to system administration, computer systems, hardware, and software will be required. As an IT Administrative Assistant, key responsibilities will include onboarding new hires, answering users' questions, addressing system & user issues, and resolving issues in a timely and professional manner. The Administrative Assistant will work with the entire IT team to provide our organization with a seamless experience using the technology that drives our business forward.

Pay ranges from $20-$22

Responsibilities:

• Duties include (but not limited to): providing on-site and remote support to internal staff when needed, resolving various PC, and tablet hardware questions.
• Installing, configuring, maintaining, supporting, and optimizing computer systems, hardware, software.
• Perform troubleshooting (on-site or remote) through diagnostic techniques and pertinent questions.
• Preparing computers and android devices for deployment and inventory management of laptops, desktops, android devices (both hardware and software).
• Timely and accurate analysis and resolution of end user’s hardware and software computer problems.
• Collaborate with HR and other relevant departments to streamline onboarding and offboarding.
• Direct unresolved issues to the next level of support personnel.
• Allocating, maintaining, and troubleshooting of IT equipment and assets.
• Performs other duties as assigned.

Qualifications:

• 1-3 years of relevant work experience in an IT support position
• Basic technical knowledge of Microsoft Office suite
• Exceptional organizational and time management skills
• Must have attitude, compassion, and enthusiasm to deliver quality solutions with exceptional customer service.
• Ability to maintain a high level of security and confidentiality of information.
• Ability to promote and adhere to company values.
• Ability to multi-task and adapt to changes quickly while managing competing priorities.

Pay & Benefits:

• Company subsidized Health Insurance (Blue Cross Blue Shield) with 3-options
• 401K retirement plan with company match program
• Free vision insurance
• Free dental insurance
• Free short term disability
• Paid Vacation
• Paid Holidays
• Paid training and continued education opportunities are available

Reasonable Accommodation:

Four Seasons is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Four Seasons is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources at 773-284-6161 Ext 5010.

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Qualifications